How we work
1. Upload your footage to Dropbox or Googledrive
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2. Share the necessary information needed for the project e.g song choices, video samples, specific requests….
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3. We get to work on your project(8-15days)
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4. We deliver the first Draft for Review(3 free rounds of revisions)
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5. Payment Via Paypal(before service)
Payments and refunds
A full payment is needed for work to commence on a given project. With an exception of first time clients who are allowed to make a 50% deposit from the start and 50% upon completion
50% Refund will only be made after we've exhausted all possible avenue around delivering a desirable project.
We receive payments through PayPal Invoice.
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Harddrives
In situations whereby a client's internet is too slow to upload their project(s) to a cloud server such as Googledrive or Dropbox, they can ship a well marked hard drive to our US based studios in Maryland or New York. They will handle the upload of project footage to our servers(not editing).
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Payments for the shipments will be handled by the client, the return cost of $10 will be added to a client's invoice.
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A tracking number should be provided to us right after the shipment for proper monitoring of package delivery.
Harddrives will be returned within 1 week upon completion of a project.
W9 form
W9 form can still be provided for clients who wants one but at an extra $200 for each project.
